Consumer
F&B
“INNOVATION OF NEW RETAIL MODEL”
The vibrant tapestry of Malaysia's cultural heritage is vividly showcased in the F&B services industry, where the fusion of Malay, Chinese, Indian, and international influences offers an extensive array of culinary traditions and flavors, catering to the discerning palates of food enthusiasts. Our F&B division boasts a diverse portfolio of brands, meticulously curated to meet the evolving preferences of Malaysian consumers.
Looking ahead, we are eager to explore an array of franchising opportunities and establish strategic partnerships with both established F&B brand owners and emerging start-ups. Our approach encompasses a variety of avenues, including Joint Ventures, Franchising, Partnerships, and Merger and Acquisition initiatives. By employing a multifaceted strategy, we are well-equipped to navigate the dynamic landscape of the industry and drive sustainable growth.
At Hextar Retail, our vision extends beyond mere expansion; we aspire to set new benchmarks for excellence within the industry. Through the consolidation of our brand portfolio, we are poised to spearhead innovation in the retail landscape. We invite you to join us on this journey as we strive for excellence and carve a path to success in the Retail and F&B sector.
Ng Vic Ca
Chief Operating Officer
Vicca Ng was appointed as the role of Chief Operating Officer of the Group at Hextar Retail Berhad. Graduating with a Bachelor of International Business from RMIT University in Melbourne, Australia, her professional journey commenced at Delaware North, Melbourne, Australia in 2012. Here, she specialized in talent recruitment, training, market analysis, and strategic positioning to uphold the company’s competitive advantage.
Transitioning to an engineering firm in 2015 as a Business Development Manager, she led initiatives to enhance sales through client relationship development before departing in 2017.
From 2016 to 2022, Vicca ventured into entrepreneurship, co-founding three F&B enterprises: Four Doors Sdn. Bhd., Kettlebell Sdn. Bhd., and Meraki Kita Sdn. Bhd. In these roles, she played a vital part in operational management, leading staff recruitment, training and development, and fostering collaborations with corporate partners to maximize profitability.
In addition to her entrepreneurial pursuits, Vicca served as a consultant at OTK Group Sdn. Bhd. and Majestic Emerald Sdn. Bhd. from 2019 to 2022. During this period, she oversaw the establishment of outlets and franchises, managed inventory, negotiated contracts with suppliers, and orchestrated the recruitment and training of personnel, resulting in tangible enhancements in financial performance.
In 2022, Vicca joined Trillion Benchmark as Group General Manager, where she was responsible for strategic planning and execution, as well as Sales & Marketing in Pavilion Mall's F&B segment. In 2024, she transitioned to our group, bringing her extensive experience and expertise to her current role.
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